Privacy Policy
Last updated: November 19, 2025
1. Introduction
SmartBank ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by SmartBank. This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, SmartBank. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
- Personal Information: Name, email address, phone number, and banking credentials provided during registration.
- Financial Data: Transaction history, account balances, and loan records uploaded for analysis.
- Usage Data: Information on how you interact with our dashboard, including features used and time spent.
3. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and API services.
- Improve, personalize, and expand our predictive models.
- Understand and analyze how you use our platform.
- Develop new products, services, features, and functionality based on aggregated data.
- Send you emails, including system updates and security alerts.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
6. Contact Us
If you have any questions about this Privacy Policy, You can contact us via email at privacy@smartbank.ai or by visiting the contact page on our website.